Last updated: October 26, 2023
General FAQ
What is Stably Ramp?
What is Stably USD (USDS)?
What are your fees, limits, and payment methods?
How do I raise my account’s limit?
Which digital assets and networks are supported?
How do I request support for a new asset?
Do you support both buy and sell?
How do I contact customer support?
Is KYC verification required?
Which countries/regions are supported?
Is entity onboarding supported?
How long does verification usually take?
Is Stably regulated?
Who is your regulated partner?
For more information, please visit our Help Center.
Integrator FAQ
What does it cost to integrate Stably Ramp?
How do I add Stably Ramp to my application?
How do I add Stably Ramp to a desktop vs. mobile application?
Are there profit-sharing opportunities?
Do you have an API or SDK?
Do I need an API key?
Do you accept user KYC/KYB information via API?
Can I customize the widget’s looks and branding?
Can I customize the widget’s fees?
Where can I view user analytics for my Stably Ramp integration?
How do I test my Stably Ramp integration?
Company FAQ
Where is Stably located?
What are your business hours?
What are your contact info and community channels?
Where are your Terms of Service and other important policies?
What are your vision and mission?
Where can I learn more about Stably?
Where can I find Stably’s marketing assets?
Are you open to marketing collaboration?
Do you have a referral program?
DISCLAIMER: Stably Corporation (“Stably”) is a blockchain and financial technology service provider, not a bank, with a registered address at 4912 Lake Pl S, Unit B, Renton, WA 98055 – USA. Stably Trading LLC (“ST”), a wholly owned subsidiary of Stably, is a FinCEN-registered money service business (MSB) with registration number 31000252673675 and a registered address at 4912 Lake Pl S, Unit B, Renton, WA 98055 – USA. Stably’s fiat orchestration partner, Bridge.xyz (“Bridge”), is a FinCEN-registered MSB with registration numbers 31000251587210 (Bridge Building Inc.) and 31000230810249 (Bridge Ventures Inc.), and registered addresses at 2120 University Ave, Suite 213, Berkeley, California 94704, USA, and 1501 Hillmont St, Austin, Texas 78704, USA, respectively. Bridge is not a bank.
Blockchain-connected products and services offered by Stably and ST are built on top of Bridge’s infrastructure via manual and automated integrations, leveraging its financial services including but not limited to: fiat custody, funds processing, virtual currency exchange, convertible virtual currency (CVC) administration—as defined by FIN-2013-G001 and FIN-2019-G001—plus Bank Secrecy Act (BSA) and anti-money laundering (AML) compliance services.
Stably USD (also known as “Stably Dollar” or “USDS”) is a multichain stablecoin fully backed with liquid USD-denominated assets such as bank deposits, money market instruments, and/or USD-backed stablecoins (i.e., USDC). The collateral assets are held by Bridge, ST, or a designated trustee (as applicable) for the benefit of verified USDS token holders, including white-label versions of USDS like Horizen EON ZUSD and Viction CUSD. ST is the CVC administrator of USDS, including white-label USDS versions. USDS and its white-label versions are not FDIC-insured. Every USDS token, including its white-label versions, may be minted/redeemed 1-to-1 with USD or USDC according to Stably’s terms and policies, minus fees, through a Stably account.
Stably reserves the right to deny, suspend or terminate any User’s usage of USDS and its white-label versions if Stably deems it advisable or necessary to comply with applicable laws or to eliminate practices that are not consistent with laws, rules, regulations, or best practices.
Digital assets involve significant risks, including (but not limited to) market volatility, cybercrime, regulatory changes, and technological challenges. Past performance is not indicative of future results. Digital assets are not insured by any government agency and holding digital assets could result in loss of value, including principal. Stablecoins (e.g., USDS) and bridged assets involve additional risks, such as technical challenges, security vulnerabilities, reliance on third-party custodians, and dislocation of market prices relative to the underlying collaterals. Please conduct your own thorough research and understand potential risks before purchasing/holding digital assets. Nothing herein shall be considered legal or financial advice. For more information about the risks and considerations when using our services, please visit: stably.io/terms-of-service.